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Privacy policy

INTRODUCTION

Aware of the importance of protecting your personal data, we are committed to respecting the confidentiality of the information you entrust to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or services.

By accessing this website or using our services, you agree to this Privacy Policy. We invite you to read it carefully. Any disputes relating to data protection will be subject to this Policy, any collection notices included on this website, as well as the applicable provisions of Swiss law.

We may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. The most recent version is still available on this site. We encourage you to consult it regularly.

Treatment Officer
The data controller is Espace Scalaire Sàrl.
For any questions or requests concerning your personal data (access, rectification or deletion), you can contact us via the website form in the contact page.

Sharing with third parties
For the management of reservations and the monitoring of our customers, we use the platform Fresha. Your personal data necessary for the reservation can be transmitted to this provider only as part of the provision of our services.

Shelf life
Personal data are retained as long as necessary to provide our services, comply with our legal obligations or until you exercise your right of deletion

WHO ARE US

The address of our website is: https://www.scalarspaces.ch/

DESCRIPTION OF INFORMATION WE COLLECT

Personal info
When you use our website or complete an online form, we can collect information to identify you, such as:

  • your name and surname,

  • your e-mail address,

  • your country of residence,

  • any other information you provide voluntarily.

If you contact us by e-mail or via a form, we can keep a record of this correspondence in order to process your request as best as possible. By transmitting your personal information, you consent to its use in accordance with this Privacy Policy. With regard to automatic e-mails (newsletters, communications), you can choose not to receive them at any time. Each email contains a clear and accessible unsubscribe link.

Cookies
Our website uses cookies.
A cookie is a small text file deposited on your device during your visit, to improve your browsing experience. We only use analytical cookies, which allow us to:

  • count the number of visitors,

  • understand how the site is used,

  • improve its functionality and performance.

These cookies only collect information anonymous and non-intrusive. You can configure your browser to refuse cookies or be notified when they are used. However, certain features of the site may be limited.

HOW WE USE YOUR INFORMATION

Working together and confidentiality

Personal information collected (e.g. via the website or during direct contact) is used exclusively in the context of our professional relationship.

All information exchanged shall be processed in a manner strictly confidential and shall in no case be disclosed without the explicit consent of the person concerned, except in the case of a legal obligation.

Your data is used only to monitor our services, improve the quality of our services, and communicate with you in a professional setting.

Communication

Your contact information can be used to provide you with information related to our services, courses, workshops or associated communications. We guarantee that your data will never be used for marketing purposes for another company or transmitted to third parties, unless your legal obligation or explicit agreement is required.

Legal age

The use of this site is reserved for the elderly 18 years or over and having the legal capacity to accept this Privacy Policy. Access and use of the site by minors under the age of 18 are strictly prohibited.

Data security

We are implementing appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, misuse or disclosure. Your information is stored in a secure database and are accessible only to persons authorized in the course of our activities. However, it is important to note that:

  • no data exchange via the Internet or any electronic storage system can be guaranteed as 100% fully secure;

  • Despite our efforts, there is always a risk that information shared online may be intercepted, accessed or altered by unauthorized third parties.

By using this site and voluntarily transmitting your personal information to us, you agree that we cannot be held responsible for unauthorized access or use of your data that would not result from our fact; you relieve us of any claim related to unauthorized interception or use of your personal information by a third party.

We therefore invite you to exercise caution when sharing personal information voluntarily via the Internet.

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FUTURE COMMUNICATIONS FROM OUR PART

We may contact you to provide you with information about our products, services or events, including those related to our related activities or to our complementary projects. In accordance with this Privacy Policy:

  • you will only receive communications from Espace Scalaire Sàrl or projects directly related to our activities,

  • your data will never be used for marketing a third party company,

  • you can at any time choose to interrupt these communications if they no longer interest you,

  • each e-mail contains one clear and accessible unsubscribe link.

ACCESS AND CORRECTIONS

If we process your personal data, you have the following rights in accordance with Swiss data protection law (and, where applicable, the GDPR):

  • Right of access : obtain confirmation that we process your data and receive a copy of it.

  • Right of rectification - have any inaccurate or incomplete data corrected without charge.

  • Right to delete (optional but recommended) : request the deletion of your data when the law permits.

  • Right to withdraw consent : withdraw your consent at any time for treatment based on it (e.g. newsletters).

  • Right of opposition or limitation : you object to certain treatments or ask for limitation when the law allows.

How to exercise your rights

For any request, please clearly indicate your name, contact information and the specific subject matter of the request so that we can process it properly and as soon as possible. We may, if necessary, ask you for proof of identity in order to secure the procedure. We endeavour to respond within a period of 30 days on receipt of your request.

Contact

Your comments and questions regarding this Privacy Policy are welcome.
You can contact us via the form page Contact of our site.

Update: 1.09.2025